Shape the future of collections strategy management at BMO as a Senior Manager. Focus on optimizing platforms and enhancing customer engagement through innovative solutions.
In this pivotal leadership role, you will manage the performance and strategy of customer-facing platforms, while ensuring their security and accessibility. You will drive partnerships with stakeholders and create a culture of collaboration and excellence. Your insights will help in creating clear roadmaps and tracking progress effectively.
Key Responsibilities:
• Manage platform strategies and execution
• Ensure compliance with service agreements and standards
• Lead teams in refining product management processes
• Foster stakeholder relationships for aligned vision
• Implement creative solutions to enhance productivity
Requirements:
• Minimum 7 years of relevant professional experience
• Expertise in cybersecurity and user experience principles
• Strong verbal and written communic...