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Senior Specialist, Global Benefits (Xico)

Company: Link-Worldwide

Location: valle de chalco solidaridad, London

Posted: June 12, 2026

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Position Details

ResponsibilitiesManage delivery of global wellbeing programs (including global employee assistance program (EAP), 1:1 counseling, and mental health app), with HR partnership (75%)Oversee end‐to‐end daily operations of the programs across all participating countries and serve as the primary global point of contact for vendors and HR teamsSupport the Talent Wellbeing and Resilience team, which oversees a network of dedicated EAP counselorsMonitor vendor performance, quality, and accessibility through SLA oversight, business reviews, utilization analysis, and internal feedbackSupport Senior Manager, Global Benefits with contract renewals, vendor performance reviews, and service enhancementsOversee invoicing, budgeting support, and global cost allocationMaintain and improve documentation and operating processesEnsure adherence to general data privacy regulations and local legal requirements in partnership with talent stakeholders (e.g., local HR, Wellbeing & Resilience team)Deliver resp...