Job Purpose


- Responsible for the application implementation and for providing first and second level support to ensure customer satisfaction



- Perform duties in accordance with Malia Group Policies and Procedures





Duties And Responsibilities



On Application Implementation



- Collaborate closely with the Maliatec Lead Implementation Manager to define a comprehensive Implementation plan with clear deliverables
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Work closely with the technical and quality assurance teams, providing clear guidance on requested customizations and ensuring their timely completion
- Maintain proactive communication with clients and the technical team at each project milestone to e...