Elevate customer support at Google as a Senior Software Developer specializing in Applied AI and Telephony. Engage in cutting-edge projects to integrate AI into communication platforms, driving intelligent interactions and cloud-based solutions.
In this senior role based in Waterloo, ON, you will lead efforts to transform traditional customer support through innovative AI solutions. Your background in software development will help you build robust telephony systems, enhancing user interactions. Collaborating with cross-functional teams, you'll focus on AI-driven conversations and real-time media streaming to deliver seamless communication experiences.
Key Responsibilities:
• Drive development of AI-integrated telephony systems
• Address performance and reliability in SIP, PSTN, and WebRTC
• Define technical designs for AI integrations
• Manage partnerships for co-development in telephony solutions
• Collaborate with UX and AI teams for agile development
Require...