Our valued public sector client requires the services of a Senior Quality Assurance Tester (10+ years) to lead the test planning, test scenario and test case creation for a Contact Centre Modernization project
Responsibilities:
Lead the test planning and coordination of the CCM testing activities;Supervise testing in accordance with the plan;Manage and monitor test plans for various levels of testing;Manage walkthroughs and reviews related to testing and implementation readiness;Status reporting;Develop test scenarios and test scripts;Establish software testing procedures with emphasis on automating the testing procedures;Establish and operate interoperability testing procedures to ensure that the interaction and co-existence of various software elements, which are proposed to be distributed on the common infrastructure, conform to appropriate departmental standards (e.g. For performance, comp...