Senior Program Specialist, Quality Improvement

Location: Toronto-661 University | Department: Quality

Responsibilities

• Lead initiatives and projects requiring senior‑level support due to engagement with multiple partners, jurisdictions, significant visibility, urgency, and substantial complexity.
• Respond to urgent matters in the field and provide expert advice and assistance to local authorities.
• Provide technical and administrative guidance to staff—establishing work schedules, assigning and monitoring work, addressing quality problems, and delivering training.
• Offer advice and consultation to clients on complex questions related to quality improvement, process optimization, and data analysis, based on the latest relevant scientific research.
• Develop system survey tools, risk assessments, and analyses to support decision‑making.
• Create quality improvement and process optimization tools, resources, and rep...