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Senior Process Consultant in Group Benefits

Company: Manulife

Location: toronto, London

Posted: June 04, 2026

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Position Details

Become a Senior Process Consultant at Manulife, focusing on Group Benefits Operations improvement strategies. Employ your Six Sigma expertise to achieve sustainable operational results.

In this hybrid role, you will work alongside leadership to influence process improvements. With over five years of experience, you will lead multifaceted change initiatives, utilizing your Black Belt skills to eliminate inefficiencies and enhance workflow. Your analytical mindset will help identify areas for improvement that support operational goals effectively.

Key Responsibilities:
• Identify and prioritize transformative process initiatives
• Facilitate root cause analysis using DMAIC
• Achieve measurable reductions in cycle time and waste
• Optimize value streams to enhance performance
• Work with technology teams to support automation

Requirements:
• Six Sigma Black Belt certification mandatory
• Minimum 5 years in op...