We are looking for a Senior Platforms Engineer (Salesforce & Genesys mandatory skills) for one of our big clients.

Details:

• Job description you can find bellow
• Seniority level: Senior
• Start date: ASAP
• Engagement duration: 6-9 months with possibility for prolongation
• B2B contarct

• Location: Ukraine; Western Europe
• Must have skills: Genesys, Salesforce

Job description:

Responsibilities

• Lead the technical design and delivery of end-to-end integrations between Salesforce and Genesys Cloud CX, owning architecture decisions and ensuring scalability, security, and performance
• Define and govern integration standards, patterns, and best practices across the CX Practice
• Drive the configuration and optimization of CX Cloud embedded softphone, real-time data sync, and unified agent workspace ...