Infosys is seeking an experienced IT professional for a Level 2/3 support role focusing on Pega PRPC applications in Ciudad de México. Candidates should have at least 8 years of experience in Information Technology, strong knowledge in Pega systems, and familiarity with ITIL processes. Responsibilities include troubleshooting, application monitoring, and coordinating between teams. The position offers an opportunity to mentor junior staff and participate in support rotations.
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