Lead highly critical payment systems as a Senior Operations Manager. Ensure mission stability in a fast-paced, regulated environment while driving strategic initiatives.
In this role, you’ll manage the operational and technical support of high-value payment systems within a 24x7 environment. Key responsibilities include overseeing incident and change management, coordinating with various stakeholders including third-party providers, and driving improvements to operational processes. Your efforts will directly contribute to the reliability of our enterprise payment solutions.
Key Responsibilities:
• Manage operational support and system stability for payment platforms
• Troubleshoot and resolve production issues as they arise
• Oversee governance processes including release management
• Collaborate with vendors to ensure service level agreements
• Drive strategic system initiatives for continual improvement
Requirements:
• Strong experience in mission-critical...