Senior Manager, Technical Services

Exempt Level 7: $128,505 - $154,197

Responsibilities

• Oversee efficient and effective operations of enterprise infrastructure ensuring high availability, performance, and security of critical services, including servers, networks, data centers, and cloud services, ensuring system availability, security, performance, maintenance, and after‑hours support.
• Develop infrastructure strategies, technology roadmaps, and standards aligned with organizational goals, while participating in governance and cross‑functional committees and integrating emerging technologies to enhance scalability and resilience.
• Lead, mentor, and manage technical staff setting clear objectives and performance standards including workforce planning, recruitment, and resource allocation.
• Plan and lead infrastructure projects, upgrades, cloud migrations, and modernization initiatives to supp...