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In this role, you will:
Champion a customer‑focused culture, strengthening relationships and leveraging broader Bank systems and expertise.Ensure consistent best practices across client coverage, escalation, and incident resolution; identify opportunities for process improvements and operational synergies.Oversee assigned staff responsibilities and support the development and maintenance of performance metrics and evaluations.Uphold Scotiabank’s compliance and risk frameworks, protecting the Bank’s reputation and ensuring adherence to internal and regulatory requirements.Maintain high operational efficiency for the Tax Reporting team in alignment with approved policies and procedures.Collaborate with internal and external stakeholders to ensure accurate and timely regulatory tax processing.Support day‑to‑day production administration, planning, and delivery of key produc...