This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Senior Manager, Partner Success - Service Experience & Trust owns the full in-life lifecycle for Fixed Wholesale Partners here at Virgin Media O2 (VMO2) - ensuring seamless onboarding into the portfolio, strong relationship development, proactive service management, and a mature governance model that drives trust and long-term growth.

You will design and implement a bold service experience strategy that underpins partner satisfaction, strengthens trust, and delivers measurable improvem...