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Senior Manager of Payment Operations

Company: Questrade Financial Group

Location: toronto, London

Posted: May 27, 2026

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Position Details

Become the Senior Manager of Payment Operations at Questrade, overseeing the reliability and speed of Questbank’s transaction ecosystem. Your innovations will be vital in transitioning to AI-driven payment solutions.
In this strategic role, you will lead operational initiatives within Canadian payment systems, enhancing efficiency and ensuring compliance with financial regulations. You'll manage daily settlements, optimize payment workflows, and supervise a dedicated team. This position demands strong leadership and a deep understanding of the financial landscape.
Key Responsibilities:
• Manage operational relationships with payment systems in Canada
• Lead implementation of Real-Time Rail payment capabilities
• Oversee daily clearing and settlement accuracy
• Ensure adherence to SLAs with processors and partners
• Utilize AI to streamline payment investigations and issues
Requirements:
• 7+ years of relevant Banking Operations experience
• 5+ years experi...