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Senior Manager for Mobile Design and Customer Journey Enhancement

Company: Rogers Communications, Inc.

Location: toronto, London

Posted: June 08, 2026

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Position Details

Transform mobile app interactions as a Senior Manager in Product Design. Guide design efforts in self-serve and AI-enhanced customer support journeys to elevate usability and engagement.

In this pivotal role, manage a design team while overseeing mobile app UX and UI. Your deep understanding of mobile design challenges will inform all projects, ensuring seamless user interactions. Collaborate with cross-functional teams to define and execute strategic design objectives.

Key Responsibilities:
• Oversee mobile app UX/UI design from concept to launch
• Enhance chatbot and AI interactions within mobile apps
• Utilize data insights to drive design decisions
• Mentor junior designers and manage design contractors
• Present design strategies to executive stakeholders

Requirements:
• 5+ years of mobile app design experience required
• Expertise in Figma and design systems for mobile
• Demonstrated ability to...