Position Details
Elevate your career with Scotiabank as the Senior Manager for Global Trader Communications, leading innovative voice technology solutions while collaborating with global teams from Toronto. This on-site role supports LATAM trading floors while focusing on voice preservation and compliance practices. As a Senior Manager, you will guide a regional team of IT professionals in voice recording technology.
Key Responsibilities:Develop and implement Global Trader Voice operating models
Lead workflow management for voice recordings and requests
Collaborate with HR, Compliance, and technical teams
Engage with executives on voice-related communications
Ensure system integrity and compliance in data management
Requirements:5+ years in Trader Voice or IT management
Solid skills in English and Spanish; Portuguese is a plus
Knowledge of compliance policies in trading
Experience with voice technologies (e.g., BT, IPC, Cisco CUCM)
Proven decision-making abilities under pr...