The Senior Manager - Community Services Operations (ASPIRE) is responsible for the overall management of all ASPIRE and MENTAL HEALTH programs. This includes developing, implementing new initiatives.

Community Caseworker & Mental Health Programs

• Managing the Community Caseworker & Mental Health programs, including overseeing all related staff (social workers, mental health professionals, caseworkers and administration staff), nationally
• Implementing and managing Key Performance Indicators (KPI’s) for all operational areas
• Outreach and managing relationships with community partners.
• Recruitment and orientation and onboarding of new staff.

Operations Management

• Monitor and evaluate the performance, skills and abilities of staff and provide appropriate written and verbal feedback, coaching and recommendations for improvement when appropriate·
• Ensure the execution of all caseworker trainin...