**Duties & Responsibilities:**

+ Participates in all aspects of personnel management to ensure appropriate staffing, orientation, support, discipline, and timely performance appraisals.
+ Meets regularly with direct reports to review goals, trends, and performance measures and to facilitate change.
+ Participates in continued staff development to improve the decision-making process.
+ Provides administrative on-call coverage to troubleshoot and coordinate the delivery of care and services to members.
+ Manages Assessment Managers to ensure timely assessments and targeted interventions to meet a members changing condition(s).
+ Supports the care management teams to ensure effective care management and oversight of home vendor services.
+ Supervises and directs the completion of assessments at established intervals to coincide with care plan development/revision and ensures early identification and action to address emergent issues.
+ Assists members and pro...