The Senior Learning Specialist role is part of the Benefits Services Learning team. This position is responsible for supporting the design, development, and delivery of Benefits Services learning programs that include new hire onboarding and training as well as operational upskilling, while also supporting change management initiatives.

The Senior Learning Specialist specifically supports the enablement of the Benefits Services Learning Specialists by redesigning the learning path, identifying training efficiencies, and providing the necessary tools, resources and learning knowledge.

What You’ll Do:

Reporting to the Learning and Quality Assurance Manager, the core parts of your role will be to: 

• Engage with Benefits Services to understand and analyze business needs and objectives.

• Conduct thorough needs analysis to support achieving business goals.

• Evaluate existing learning ...