Enhance your career with Bally's Corporation as a Senior IT Support Specialist. Provide top-tier support for both Windows and Mac systems to VIPs and senior stakeholders in a dynamic environment.
Bally's is seeking a proactive Senior IT Support Specialist to join their IT team. This role features hands-on support and strategic management of deployment tools and system security. You'll be expected to leverage your technical expertise while ensuring quick resolution of end-user issues and managing IT infrastructure efficiently.
Key Responsibilities:
• Provide onsite and remote support to end users
• Record support requests in the helpdesk system
• Manage Windows and Mac builds for user security
• Administer OKTA for identity and access management
• Utilize Microsoft deployment tools for configuration
Requirements:
• Minimum 5 years of IT experience in similar roles
• Expert knowledge in Windows11 and macOS
• Proficiency in Autopilot, JAMF, and Intune
•...