Elevate your career with iA Financial Group as a Senior IT Incident Manager in Quebec. Spearhead incident response and problem management with a focus on IT service excellence.
You will play a crucial role in leading major IT incident management and developing effective crisis responses. With over 5 years’ experience in incident coordination and a decade in technology, apply your skills in root cause analysis and service optimization. Your ability to communicate fluently in French and English will enhance collaboration across teams.
Key Responsibilities:
• Lead end-to-end major IT incident management
• Structure and mobilize incident response teams
• Ensure clear communication of incident details
• Drive problem management activities and follow-ups
• Improve IT service stability through analysis and collaboration
Requirements:
• Minimum 5 years in major IT incident coordination
• 10 years of experience in information technology
• Bilingual in French and...