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Senior IT Endpoint Analyst, Helpdesk and User Support, Information Technology, Client and People Services

Company: Law Society of Ontario

Location: Toronto, London

Posted: March 22, 2026

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Position Details

OVERVIEW

JOB PURPOSE:

The Senior IT Endpoint Analyst is responsible for taking a leading role in the research, planning, implementation, support and security of the Law Society’s IT End-user Endpoints (Endpoint) Infrastructure. The infrastructure consists of desktop and laptop computers, mobile devices, printers, the associated operating systems (OS), applications and cloud services.

QUALIFICATIONS REQUIRED:

  • A university degree or college diploma in Computer Science, Math or Engineering or equivalent, coupled with relevant, ongoing education in computer infrastructure technologies.
  • Completed at least one M365 Associated Certification, ITIL Foundations certificate, or other relevant certifications.
  • A minimum of 7 years’ experience providing infrastructure support in a multifaceted computing environment, and knowledge of business processes and systems.

  • Knowledge of current trends...