The Infrastructure Business Analyst (IBA) supports internal IT infrastructure projects and initiatives by bridging business needs with technical delivery. This role is responsible for gathering and evaluating business requirements, coordinating change activities, maintaining accurate records and reports, and ensuring governance through ITSM processes. The IBA works closely with infrastructure, operations, security, and service management teams to manage risks, communicate changes, and support successful delivery of infrastructure initiatives.

Start - Feb 16,

End Date - August 14, with possibility of extension

Work Mode - Hybrid. 3 days per week on site downtown Toronto

Work Hours per day - 7.25

Key Responsibilities

Business Analysis & Requirements Management