Position Details
<p><strong>Purpose of the post</strong></p>
<p>To provide technical and operational support for Marymount’s ICT infrastructure and systems. The ICT Officer will contribute to reliable, secure, and effective technology services that support clinical care delivery, administrative operations, and regulatory compliance across the hospital and hospice, working under the direction of the ICT Manager.</p>
<p><strong>1. ICT Support & Service Delivery</strong></p>
<p>· Provide 1st, 2nd and 3rd level support to end-users on all ICT related tasks remotely, by phone, and at deskside</p>
<p>· Troubleshoot and resolve complex hardware and software faults</p>
<p>· Manage external support companies in relation to escalated ICT helpd...