Senior Area Customer Service Coordinator, Hospitality

POSITION PROFILE

Under the direction of the Field Manager this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities

The Area Customer Service Coordinator, Hospitality delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area.

This position will work closely with client’s office administration to ensure we represent the customer’s culture to the external w...