Job Description

Senior Director, Commercial Operations

The Senior Director, Commercial Operations is responsible for driving operational excellence across the commercial organization through strategic ownership of systems, processes, and crossfunctional coordination. This role leads the end-to-end commercial management of the change order process and the commercial tools and systems, while partnering with IT to implement and enhance integrated solutions. Serving as a trusted advisor to senior leadership, the role supports executive and board-level reporting, ensures adoption and continuous improvement of commercial workflows, and develops training and change management programs that enable high-performing teams. By aligning people, tools, data, and processes, this position ensures scalable, compliant, and customer-focused execution of commercial strategy.

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