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Senior Desk Adjuster - Casualty Claims Specialist

Company: Crawford & Company

Location: , , canada, London

Posted: June 07, 2026

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Position Details

Join our team as a Senior Desk Adjuster Level 3 with flexible working options in Canada. In this role, you will investigate, negotiate, and settle casualty claims with a focus on customer satisfaction.
The successful candidate should have a robust background of at least six years in Multi Line claims, including experience in medical malpractice. This position requires independent decision-making and collaboration with field adjusters and legal counsel, ensuring an effective claims process.
Key Responsibilities:
• Perform comprehensive desktop investigations on claims
• Record and present claims files accurately and efficiently
• Assess liability, coverage, and claim amounts
• Maintain detailed billing and time records
Requirements:
• Minimum 6 years of Multi Line claims experience
• Familiarity with medical malpractice claims
• CIP designation or progress towards it
• Must hold an Independent Adjuster License
• Strong skills in Office 365 and reporti...