Lead I - Software Engineering

• Maintains focus on assuring the highest levels of quality of our Production SaaS solution.
• Investigates elevated technical issues and attempts to resolve them independently.
• Creates SQL queries to research causes of issues.
• Builds, maintains, and administers infrastructure for data using infrastructure and configuration as code.
• Supports any release to production using modern delivery methods via pipelines.
• Works on delivery roadmaps internally and externally with various stakeholders, involving development using various DevOps tools.
• Executes Root Cause Analysis on issues, culminating in a detailed understanding of what went wrong, why, and how to fix it permanently.
• Uses forensic troubleshooting tools and techniques to drive a detailed understanding of all issues.
• Interacts with Product Managers, DBAs, and De...