Take your career further as a Senior Cybersecurity Analyst at CDW, where you’ll manage critical support operations in Network and Information Security. Enjoy a role focused on technical client support and incident management.
In this position, you will act as the subject-matter expert, resolving client requests, and performing root cause analysis on security incidents. Your role is vital for maintaining high standards of service delivery and enhancing overall client trust.
Key Responsibilities:
• Monitor and resolve 24x7 support requests
• Handle cybersecurity incidents and perform configurations
• Collaborate on improvements to workflows and service levels
• Mentor junior team members in security protocols
• Create and update SOPs and documentation
Requirements:
• Bachelor’s degree or a 3-year diploma in a technology field
• 1 year of client-focused security experience
• 6 years of overall IT experience
• At least two intermediate security certifica...