A leading payments technology company in Mexico City is seeking a Customer Service Senior Associate to provide front-line support to merchants. This role involves resolving inquiries related to payments, POS systems, and accounts, requiring strong technical curiosity and problem-solving skills. Candidates should have over a year of experience in customer service and excellent communication abilities. The position demands multitasking in a fast-paced environment with flexibility for varied shifts. Multilingual skills are an asset.
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