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Senior Customer Success Manager

Company: Diligent

Location: netherlands, London

Posted: May 26, 2026

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Position Details

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

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Position Overview

Diligent is looking for a highly professional and motivated individual to coordinate successful customer on-boarding, training and ongoing customer relationships to ensure long-term satisfaction, r...