Elevate your career as a Senior Customer Success Manager at OneTrust. Foster strategic relationships, drive value, and advocate for customers in a collaborative, office-first environment.
Join OneTrust in establishing trusted advisor roles with various stakeholders throughout the customer lifecycle. This position demands excellent communication skills, a passion for technology, and a knack for understanding customer needs. With a focus on providing product expertise, you will leverage best practices to help customers maximize their engagement and derive business value.
Key Responsibilities:
• Build strong relationships with customer executives
• Deliver proactive communication and manage escalations
• Align customer goals with product roadmaps
• Share insights into customer industries and strategies
• Manage account portfolios for retention and growth
Requirements:
• BA/BS in a relevant subject
• 5-6+ years in client-facing roles
• Proven engagement acr...