About the Role

Reports to: Marketing Director

We are looking for a strategic, results-driven Senior Customer Marketing Manager to play a pivotal role in one of the most dynamic and high-impact FMCG categories: premium coffee.

This role sits at the heart of our growth agenda and the intersection of Brand Marketing and Commercial execution, shaping how we win at the point of purchase and consumption —across HORECA (from independent cafes to premium hotel chains), Retail, E-Commerce and Marketplaces, with the mix of our owned and international brands.

But this role goes beyond activation. You will be responsible for shaping how we win at the point of consumption and purchase - leveraging data, segmentation, and insight to identify growth opportunities, prioritize high-value customers, and design strategies that deliver measurable commercial impact.

You will act as the strategic link between Commercial teams and Brand ...