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Senior Business Systems Analyst to support a modernization of a management capability for the client's 3-1-1 contact centre from Verint EM Pro to ServiceNow

Company: S.i. Systems

Location: Vancouver, London

Posted: March 23, 2026

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Position Details

Our public sector client is looking for a a Senior Business Systems Analyst to support a modernization of a management capability for the client's contact centre from Verint EM Pro to ServiceNow

1 year contract, 1 day/week onsite in Vancouver, 37.5 hrs a week. Strong chances to be extended, multi year program

Must Haves:

  • 7+ years experience as Business Analyst/ Business Systems Analyst
  • Extensive experience with ServiceNow on the technical side
  • Strong business acumen