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Senior Business System Analyst

Company: Manulife

Location: Toronto, London

Posted: March 20, 2026

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Position Details

As a Senior Business Systems Analyst, you will be part of the US Retirement Technology team! You will research and analyze improvement opportunities, conducts workflow analysis, suggests, and facilitates implementation of solutions that meet business needs. You will work with our Business Operations partners to assist with the analysis needs of transformation initiatives!

Position Responsibilities:

  • Research and document issues involving workflow procedures and processes
  • Analyze data and develop creative solutions.
  • Coordinate recommended process changes, improvements and product implementations, including test plans to ensure successful implementation.
  • Translates business and user requirements into Epics, Features, and User Stories
  • Conducts review sessions to gain approval of requirements and lead changes through the application of standard control processes and tools
  • Required Qualifications:

  • 5+ years Business S...