Advance your consulting career at SoftwareOne as a Senior Business Process Consultant focused on ServiceNow. Lead stakeholder engagements and deliver transformative ITAM solutions.
This role allows you to leverage your extensive knowledge in business process analysis as you partner with clients and technical teams for ServiceNow implementations. As a trusted advisor, your ability to facilitate workshops and communicate effectively will be key in driving business value and optimizing IT Asset Management processes. You will also mentor junior staff, fostering growth within the team’s skill set.
Key Responsibilities:
• Conduct comprehensive process discovery and analysis
• Champion requirements validation with stakeholders
• Translate business needs into user stories and criteria
• Mentor and oversee junior Business Analysts
• Support strategic ITAM initiatives and pre-sales activities
Requirements:
• 5–7 years in ITAM or business process consulting
• Direct ...