Senior Business Analyst, Specializing in System Management**About the mandate**We are looking for an experienced Senior Business Analyst to join our team for a major project for our client. You will actively participate in development projects, facilitate the transition of solutions from project mode to maintenance mode, and contribute to their smooth operational functioning.**Your responsibilities*** Receive, analyze and document user requirements for systems.* Write maintenance requests and specifications for essential improvements.* Analyze the operational impacts of proposed solutions and support development teams.* Support the entire acceptance testing cycle: planning, writing test cases, execution, results analysis and deviation monitoring.* Produce and update user documentation, such as guides and contextual help.* Provide second-level support to users after systems are put into production.* Ensure the transfer of knowledge to the client's internal resources.**Required qualifica...