WE'RE HIRING

Job Title: RQ11177 - Senior Business Analyst

15 months contract

Working Status: On-Site

Location: 56 Wellesley St E, Toronto

Hours per day: 7.25

Must Have

• Knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook.
• Conducting comprehensive user research with relevant end‑user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
• Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
• Applying re‑engineering/lean concepts to promote business improvements through alternative, cost‑effective service delivery approaches
• Highly proficient using MS Office products and collaborative tools such as Miro

Job Description

Technical

• Lead and conduct business analysis at varying levels of detail wi...