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Senior Bilingual Disability Claim Specialist

Company: Empire Life

Location: saint jean sur richelieu, London

Posted: June 11, 2026

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Position Details

Elevate your career with Empire Life as a Senior Bilingual Disability Claim Specialist, focusing on complex long-term disability claims in a remote or hybrid setting. Use your expertise to manage sophisticated cases and provide strategic consultation.
In this pivotal role, you will proactively oversee high-complexity LTD claims, particularly those transitioning from 'own occupation' to 'any occupation.' You will lead mentorship initiatives for Disability Case Managers, leveraging your extensive experience and analytical skills to influence positive outcomes. The position requires your proficiency in both English and French.
Key Responsibilities:
• Manage a dedicated portfolio of complex LTD claims
• Support the Change of Definition (COD) process for claims
• Develop comprehensive case-management strategies
• Conduct thorough reviews of appeals and new evidence
• Mentor team members on transitional assessments
Requirements:
• Bilingual in French and English