Elevate your career at AGF Management Limited as a Senior Bilingual Customer Service Representative (English/French), focusing on delivering outstanding support to financial advisors and investors. Split your time between remote work and the downtown Toronto office.
AGF seeks professionals who excel in providing customer service and have a deep understanding of the financial sector. You will handle inquiries and problems in both languages, maintaining professionalism and rapport with clients. Delight in working in a supportive team environment that encourages growth.
Key Responsibilities:
• Be the first point of contact for client inquiries
• Handle transactional and procedural questions in both languages
• Build strong client relationships through effective communication
• Maintain up-to-date knowledge of AGF products and policies
• Participate actively in a positive team culture
Requirements:
• Relevant post-secondary education, Canadian Securities Course i...