Responsibilities

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Play a critical role in designing, developing, and delivering high‑quality Employee Technology solutions that address complex business needs.
• Work with internal and external groups to formulate, define, test and troubleshoot system configurations for End User Computing (EUC) systems within Scotiabank.
• Participate in global governance of EUC Technology standards by assessing products and providing advisory/recommendation on onboarding.
• Own and manage incidents and problems to ensure prompt and effective resolution by engaging internal and external partners.
• Effectively manage and maintain an EUC Lab that facilitates project and service delivery.
• Provide maintenance and support to Application Systems under ownership/stewardship of the team.
• Support end‑to‑end s...