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About SS&C Technologies
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
About the Role
Your primary role will be to investigate, accurately review and resolve customer complaints using your strong resolution and negotiation skills. We are looking for individuals who like to take ownership of the complaint process ensuring they take responsibility from start to finish.