Advance with MUFG Investor Services as a Senior Associate dedicated to Investor Operations. This hybrid role centers on delivering high-quality client support and maintaining operational excellence.
In this position, you will report to the Associate Director and facilitate quality control for investor deliverables. Your responsibilities include responding to inquiries and mentoring team members while ensuring compliance with service level agreements. The role is pivotal in fostering a collaborative and supportive team environment.
Key Responsibilities:
• Ensure quality control of client deliverables and reports
• Act as main contact for client inquiries daily
• Create ad hoc deliverables per service level agreements
• Handle high-standard responses to client queries
• Support team members in daily tasks and processes
Requirements:
• Diploma or Bachelor's degree is desirable
• 0-2 years of relevant financial services experience
• Knowledge of Investor Se...