What will you be doing?

As a Senior Asset Diagnostics Expert your work will include monitoring customer data, identifying deviations, and providing actionable insights to support contract performance and customer value. You’ll be working as a part of a global, collaborative team with diverse expertise.

Your responsibilities for the role include, but are not limited to:

• Monitor and analyse customer operational data on a daily basis
• Investigate deviations and identify root causes
• Open and manage cases with customers, providing expert advice and recommendations
• Produce and publish monthly performance and insight reports
• Participate in contract core teams and relevant stakeholder forums; contribute to the development of diagnostic handbooks, tools, and AI‑driven solutions
• Identify improvement opportunities and support optimization of contract delivery processes

Qualifications