Join Citi as a Senior Applications Support Analyst, focusing on enhancing critical applications while supporting the team in a full-time capacity. This role emphasizes maintaining application quality and efficiency while managing operational environments.
As a Senior Applications Support Analyst, you will bring your expertise to ensure the performance and reliability of Citigroup applications. Your focus will be on application monitoring, troubleshooting for stability, and creating essential technical documentation. You will also assist in assessing risks and mentor newer team members for improved workflows.
Key Responsibilities:
• Ensure quality support for all Citigroup applications
• Setup and execute application monitoring processes
• Provide stability through effective troubleshooting
• Create technical documentation for support procedures
• Liaise with technology teams to manage risks and issues
Requirements:
• 5–8 years of relevant Application Support ...