Drive strategic forecasting initiatives at Intact as a Senior Analyst, specializing in Long-Term Forecasting for claims management. Your insights will shape operational efficiency across teams.
In this role, you will produce detailed workload forecasts and guide KPI adjustments. Collaborating with various teams, you'll identify risks and opportunities impacting service productivity. Your expertise will help maintain high-quality data and enhance forecasting processes leveraging AI tools.
Key Responsibilities:
• Develop forecasts for varying time horizons across departments
• Recommend adjustments to ensure accurate capacity planning
• Lead monthly discussions with stakeholders about forecast outputs
• Document processes to ensure consistent methodologies
• Partner with operations to strengthen forecasting data quality
Requirements:
• Bachelor’s degree in Mathematics, Economics, or similar
• Minimum 5-7 years in WFM forecasting and planning
• Strong anal...