Elevate your career with Manulife as a Senior Analyst focused on commissions. This hybrid role emphasizes data analysis, stakeholder communication, and process improvement to enhance internal support and client service delivery.
As a Senior Analyst, you'll serve as a crucial liaison for Account Executives, Directors, and DCC partners, addressing inquiries and resolving complex issues through platforms like WIT’s and Salesforce. Your analytical skills will be pivotal in providing insights, recommending enhancements, and ensuring high-quality support to facilitate smoother operations.
Key Responsibilities:
• Answer inquiries across WIT’s, Salesforce, and GB Mailbox
• Assist team members with their queries
• Research and resolve complex issues effectively
• Analyze data and communicate findings to management
• Contribute to ongoing business process improvements
Requirements:
• Experience in insurance or financial services
• Strong analytical mindset
• Glob...