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Senior Adjuster for Casualty Claims

Company: Optimum General Insurance

Location: burnaby, London

Posted: June 03, 2026

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Position Details

Enhance your career at Optimum Group as a Senior Casualty Claims Adjuster, in a hybrid work setup. Handle intricate claims with a focus on outstanding customer service.

As a Senior Adjuster, you'll manage diverse casualty claims from evaluations to settlements while consulting with both independent adjusters and legal teams. Effective communication and strong analytical skills are essential as you ensure fair outcomes in line with policy guidelines.

Key Responsibilities: • Investigate, negotiate, and settle claims efficiently • Engage with insureds and legal counsel effectively • Participate in mediations and hearings as needed • Stay updated on legal and regulatory changes • Foster collaboration across departments

Requirements: • 5+ years of experience in claims adjusting • Strong analytical and communication skills • Proficient in time management and planning • Knowledge of Alberta Auto regulations is a plus • CIP designation considered an asset

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