Become a valued member of the Vancouver Canucks team as a Senior Account Manager for the Legacy Club. Focus on nurturing long-term relationships while promoting exceptional service for dedicated Season Ticket Members.
This role focuses on serving the Vancouver Canucks’ longest-tenured Season Ticket Members, ensuring they feel recognized and valued. You will manage their accounts, coordinate exclusive events, and implement member retention programs. Your work plays a vital role in the club's ongoing success through exceptional service and relationship management.
Key Responsibilities:
• Develop and manage key relationships with Legacy Club members
• Implement exclusive events and member benefits
• Coordinate yearly in-person engagements for each member
• Address service needs on Game Days in a timely manner
• Follow up efficiently on unresolved account issues
Requirements:
• Degree or diploma in related field is preferred
• 3–5 years of experience in accoun...