Step up as a Senior Account Director at RedCompass Labs, engaging with clients on payments modernization across North America. Your strategic mindset will be key in driving client success and expansion.
In this pivotal role, you will oversee the growth and health of your client portfolio, formulating and implementing effective account plans. You will lead business reviews while managing relationships with stakeholders from delivery teams to executives. Emphasizing collaboration and a consultative approach, you will identify opportunities for cross-selling and leveraging AI.
Key Responsibilities:
• Develop account plans detailing growth strategies
• Facilitate client reviews linking outcomes to objectives
• Build and maintain executive-level relationships
• Identify new consulting and AI opportunities within accounts
• Manage delivery quality and client satisfaction
Requirements:
• At least 7 years in account or client relationship management
• Track record...